St John’s Winchester Charity

The ‘Tell Us Once’ Scheme

All local registrars except Portsmouth City Council now operate a scheme called ‘Tell us Once’. This is a really useful tool which enables you to inform every agency or department who need to know about the death at the same time. In order to use the scheme, you need to take as much of the following information to the appointment:

  • Full name and surname of the deceased (and maiden name if applicable)
  • Any previous names by which the deceased was known
  • Date and place of birth
  • Date and place of death
  • Usual address
  • Marital status
  • NHS Medical Card – the NHS number can be obtained from the GP’s surgery if you do not have it
  • Occupation or former occupation if retired (and if the deceased was a married woman or a widow, the name and occupation of her husband)
  • Name, address and date of birth of any surviving spouse or civil partner
  • National Insurance Number
  • National Insurance Number of any surviving spouse or civil partner
  • Informant’s relationship with the deceased.

At the appointment the Registrar will give you two certificates:

The Burial/Cremation Certificate (green) which you will need to give to us as soon as possible

A copy of the Death Certificate. Further copies are available for £4 per copy which you will need for dealing with the deceased person’s bank account, making claims on insurance policies, financial investments and obtaining probate or letters of administration. If you need further copies at a later date, they will cost £12 per copy.


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